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Hi, I'm Shannon

I'm a product designer who takes a holistic approach to creating intuitive and impactful experiences.

UX Design

Define the problem, research our users, map the journey, and create the experience.

UI Design

Design the visual language, structure the interface, and perfect the prototype.

Product Strategy

Define the vision, develop a strategy, align the roadmap, and execute the plan.

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Maintenance Schedule Integration

UI | UX DESIGN

My design process

My design process is user-focused and flexible. I start with gathering research with research designers and input from stakeholders, then depending on the needs of the project I use tools like Figma, Miro and, FigJam.

  • Understand user needs

    Research user needs, behaviours, and pain points to build empathy and gain valuable insights.

    • User interviews or surveys

    • Empathy map

    • Customer journey map

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  • Frame the problem

    Analyse research findings to create a clear user-focused problem statement that guides the design process and solution development.

    • Problem statements

    • User insights

    • Personas

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    Generate ideas

    Brainstorm a wide range of diverse solutions before selecting the most promising idea to develop further.

    • Card sorting

    • Sketches

    • Mind maps

  • Build a simulation of the product

    Create quick, low fidelity prototypes to test ideas, experiment with solutions and gather feedback.

    • Wireframes

    • User flows

    • Interactive prototypes

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    Validate and improve

    Test prototypes with users, gather insights, and iterate on designs to refine and improve the final solution.

    • User insights synthesis

    • Usability test reports

    • Prototype iterations

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WEBSITE DESIGN

BIMM Agency Web Design

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Preferred Dealer for myAudi

UI DESIGN

I design real solutions for real people.

I've been a UX/UI & Visual Designer for over 7 years, that means I've solved problems, shipped products, worked through constraints, navigated stakeholders, and adapted to the evolution of tools and trends. 

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By taking a multidisciplinary approach, I go beyond conventional design methods, blending UX principles with my expertise in graphic design, illustration, visual design, product strategy and branding to create more impactful experiences.

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UX Design

UI Design

UX Writing

Accessibility

Web Design

Visual Design

Branding

Design Audits

Product Strategy

Featured Projects

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Designing value for myAudi users with a maintenance schedule

Redesigning the maintenance schedule experience to improve usability, drive engagement, and provide vehicle owners with seamless access to essential service information.

Contributions: UX Design | UI Design | Strategy

Read Case Study
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Designing a compelling public charging app for Audi AG

Designing an Audi charging app to streamline search, updates, and payments, delivering a seamless EV experience.

Contributions: UI Design | App Design | Interaction Design

Read Case Study
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